Roofers
Enquiries about damage and repairs tend to be urgent, while replacements are a slower decision.
“There is water coming through the ceiling after last night. Can someone look at it this week?”
- What the site should do
- Put repair and replacement on separate pages so each enquiry arrives already described. Show finished projects with the town they were done in.
- How KIT handles it
- The message field carries the description. Add a note to the urgent ones, and move replacements through Contacted and Qualified as the estimate progresses.